Return and Exchange Policy

The Maximalist Return Policy

At the Maximalist, we're committed to ensuring that your shopping experience is not only delightful but also hassle-free. We understand that sometimes, situations arise where you may need to return a purchase. Don't worry; we've got you covered with our straightforward return policy.

15-Day Return Window: You have a 15-day return window starting from the day you receive your item to request a return. We want to make sure you're completely satisfied with your purchase.

Reasons for Return: We accept returns for the following reasons:

  • Damaged items
  • Wrong product received
  • Product did not meet your expectations

Eligibility for a Return: To be eligible for a return, your item must meet these criteria:

  • It must be in the same condition that you received it
  • Unworn or unused
  • With tags
  • In its original packaging
  • You should have the receipt or proof of purchase

Requesting a Return: To initiate a return, please contact us at If your return is accepted, we'll provide you with a return shipping label and detailed instructions on how and where to send your package. Please remember that items sent back without requesting a return in advance will not be accepted.

Damages and Issues: We care about the quality of the products you receive. Therefore, we kindly ask you to inspect your order upon arrival. If you find any of the following issues - a defective item, damage, or if you receive the wrong item - please contact us immediately. We'll work swiftly to evaluate the issue and make it right for you.

Exceptions/Non-Returnable Items: Unfortunately, we cannot accept returns on sale items or items that fall outside the 15-day return window. We hope you understand that this policy helps us maintain our high standards of service and quality.

Exchanges: If you wish to exchange an item, the quickest way to get what you want is to return the original item following our return process. Once your return is accepted, we'll assist you in making a separate purchase for the new item.

Refunds: Once we receive and inspect your return, we will promptly notify you regarding the approval status of your refund. If approved, your refund will be automatically credited to your original payment method within 10 business days. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund to your account.

For any questions or assistance with returns, please don't hesitate to contact us at We're here to make your shopping experience with us as pleasant as possible. Your satisfaction is our priority, and we thank you for choosing The Maximalist to elevate your mealtime moments. Cheers!